Frequently Asked Questions
We’re delighted that you’re considering joining Retail Revival Halifax. We hope the below questions and answers will help you determine whether or not this program is right for you and your business. For more information, please visit the Retail Revival Program Overview, or reach out to Halifax@ebay.ca.
Note: For comprehensive information about the content, timing, expectations and benefits of the program, please visit ebayinc.com/Halifax.
What does the program entail?
Retail Revival Halifax offers a variety of valuable opportunities and perks, including:
A comprehensive training program that will teach the eBay selling basics, as well as strategies to best utilize eBay’s platform and tools to boost business
Ongoing one-on-one coaching from a dedicated customer service support team
Access to our Concierge customer service team
A complimentary eBay Store subscription
Supplementary business training provided in partnership with entrepreneurship support organizations
- Ongoing promotional and PR efforts, including a dedicated Halifax page on eBay.ca (see ebay.com/Akron for examples).
What time commitment will be required of me if I join the program?
Retail Revival Halifax is a 12-month program. Participants need to be prepared to commit an average of 10 hours/week minimum for the duration of the program, either directly or via a dedicated staff person. The most rigid and intensive expectations of your time and effort are concentrated in the first two to three months of the program. This is when the introductory training takes place and has been timed to enable participating sellers to take advantage of the upcoming holiday season. From there, it’s more about managing your growth on a schedule that works best for you. See the program timeline for more details.
I read on ebayinc.com/Halifax that there will be a full-day kick-off event in Halifax on March 13. If I am not available for that event, can I still apply?
Technically, yes. But we highly recommend that you adjust your schedule to be able to attend. We are planning a very full and informative day, and you will begin the program at a disadvantage if you are not present. If you absolutely cannot attend, you may designate a representative from your business to participate in your place. Otherwise, this event is open to business owners only.
What is the benefit of participating in Retail Revival Halifax as opposed to opening an eBay Store on my own?
You can certainly open an eBay Store on your own, but why do it alone? Retail Revival Halifax offers much more than just training: it also creates a community of sellers like you looking to grow their sales online. Our Retail Revival sellers have hosted listing parties, shared shipping supplies, swapped tips and even met with groups of other local eBay sellers. Being part of the Retail Revival community has helped accelerate their growth and made selling online more fun.
In addition, we help drive traffic to participants’ eBay stores through promotions across eBay.ca, a dedicated landing page highlighting Halifax sellers, social media storytelling and extensive PR.
How much does it cost to participate?
$0. There is absolutely no cost to any seller (or the Halifax and Nova Scotia region) to participate in the program.
How do I apply?
What criteria will you use to select the businesses?
It’s important to note first that when we review the applicants, we are not evaluating the strength of their businesses overall. Rather, we’re only trying to determine if the nature, scale and growth strategies of their businesses are compatible with the benefits offered through Retail Revival Halifax and on eBay more generally. We want to be sensitive to the demands on your time and resources and avoid setting you up for something that isn’t likely to generate a solid return for your business.
With that said, among the businesses with the strengths, challenges and strategies that align with the offerings of the program, we will be looking most closely at/for:
- Potential of ecommerce in your growth strategy
- Type, range and depth of your inventory
- Diversity and quality of products and stories across full cohort of participants
- Passion, creativity and commitment
- An apparent readiness to invest the requisite “sweat equity” in the program
How many businesses will be selected?
The number of businesses selected will depend on the number of applicants and the compatibility of their businesses with the program. We are committed to accepting as many as are qualified, within the limits of our ability to provide proper, personalized service and support to each participant.
Can any business apply to Retail Revival Halifax?
Any and all Halifax and Nova Scotia businesses are invited to apply to Retail Revival Halifax as long as:
a) They sell a product (not a service) that aligns with one of our product categories.
b) The products they intend to sell on eBay do not violate any eBay policy. Some categories of products are restricted, or completely banned from being listed. These include firearms, ivory and hazardous materials. Click here for more information on these products and policies.
We encourage you to share the Retail Revival Halifax opportunity with your small business colleagues!