eBay Introduces Free Auction Listings and the “3-Cent Store”
By: eBay Inc. Staff
SAN JOSE, Calif.--(BUSINESS WIRE)--eBay (Nasdaq:EBAY), the world’s largest online marketplace connecting 90 million active buyers and sellers, today announced free auction listings and dramatically reduced listing fees for fixed-priced items in the U.S., making selling on eBay.com simpler than ever for sellers of all sizes. The pricing changes, which take effect March 30, more closely align eBay’s success with its sellers, dramatically lowering – and even eliminating – the upfront costs of selling on eBay. This success-based pricing is similar to changes implemented by eBay in Europe, which has driven strong growth for sellers in markets such as the U.K. and Germany.
“We’ve made enormous progress in creating a great customer experience on eBay.com”
“Free—and practically free—is great news for anyone wanting to earn extra cash or build a business on eBay,” said Lorrie Norrington, president of eBay Marketplaces. “Our new success-based pricing makes eBay more attractive and competitive than ever. We are focused on helping sellers win and giving buyers the best deals online. So whether you want to turn the stuff in your garage into vacation money, become an eBay entrepreneur or scale your business, we are there for you with selling formats, tools and pricing that offer choice and opportunity.”
Beginning March 30, eBay will offer two pricing packages in the U.S.:
Sellers who want to determine which pricing option will work best fortheir listings when the changes take place in March can use eBay’s Fee Illustrator: http://pages.ebay.com/sellerinformation/news/FeeIllustrator2010.html.
Along with the simplified pricing changes, eBay announced that, effective today, it is expanding to all buyers its eBay Buyer Protection program, which the company has been piloting over the past year. eBay Buyer Protection adds an unprecedented level of customer support and trust to the world’s largest online marketplace. Along with eBay’s Top-rated seller program, which was introduced in October 2009 and helps buyers easily identify sellers who consistently provide great service (as rated by other buyers), eBay Buyer Protection offers buyers even greater confidence that when they buy on eBay, they’ll be covered.
Through eBay Buyer Protection, buyers will have access to customer support specialists seven days a week, as well as a money-back offer for most purchases should a problem arise and the seller is unable to resolve the issue. eBay Buyer Protection covers items paid with PayPal or any other approved payment method. This program, along with Vehicle Protection Program and Business Equipment Protection Program, covers almost every item purchased on eBay.com. Customers can see the specific coverage for an item on the “view item” page or can read more at http://pages.ebay.com/coverage/index.html.
“We’ve made enormous progress in creating a great customer experience on eBay.com,” said Norrington. “Buyers already benefit from the highest quality service offered by our Top-rated sellers. With eBay Buyer Protection, customers can shop with confidence as they take advantage of the great deals and selection eBay sellers offer. We’ve now got you covered on eBay every day.”
About eBay Inc.
Founded in 1995 in San Jose, Calif., eBay Inc. (NASDAQ:EBAY) connects millions of buyers and sellers globally on a daily basis through eBay, the world's largest online marketplace, and PayPal, which enables individuals and businesses to securely, easily and quickly send and receive online payments. We also reach millions through specialized marketplaces such as StubHub, the world's largest ticket marketplace, and eBay Classifieds sites, which together have a presence in more than 1,000 cities around the world. For more information about the company and our global portfolio of online brands, visit www.ebayinc.com.