Geek Squad on Call for eBay Customers
By: Cicely Wedgeworth
If you buy electronics on eBay, you now have the option of Geek Squad 24/7 tech support and hardware protection plans – regardless of whether you buy from a large retailer or a smaller, independent seller.
“eBay is one of the leading destinations for electronics on the web. We sell an iPad every two minutes and a video game system every 24 seconds on the eBay Marketplace,” said Gregory Boutte, vice president of eBay Electronics and Motors in North America. “By joining forces with Geek Squad, we’re able to ensure that customers who purchase electronics on eBay can receive support from a highly trusted and experienced provider.”
Geek Squad, the 24-hour national tech support task force, has 20,000 agents with specialized expertise available online, by phone or in person at Best Buy stores.
- Smart Care powered by Geek Squad – A service plan to help protect devices and provide repair/replacement services through the Geek Squad service network. Pricing varies by service plan duration and product covered.
- Geek Squad Support – 24/7 online and phone support plans that offer eBay customers unlimited help with computers, tablets and other devices. Priced at $29.99 for three months and $49.99 for six months.
- Geek Squad Tech Support – 24/7 online and phone support, with the added benefit of in-store support for select products. Priced at $99.99 for a 12 month subscription of unlimited support.
* Service and support options available to customers will vary based on the type of electronics product they purchase.