Updated eBay Apps Further Simplify Buying and Selling
By: eBay Inc. Staff
Yesterday, eBay released significant updates to its iPhone and iPad apps, giving consumers a faster, easier and more streamlined experience for buying and selling from their mobile devices.
The updated eBay apps will play an important role in eBay Mobile’s year to come. Mobile shopping continues to shape the way consumers buy and sell, and users have clearly embraced mobile listing. Roughly 1.8 million new customers joined eBay through a mobile device in the first three quarters of 2012, and eBay Mobile currently adds an average of 2.4 million listings per week.
eBay for iPhone 2.7 and eBay for iPad 2.2 enhance the mobile buying and selling experiences by making them as seamless as possible and eliminating nearly all points of friction, giving consumers intuitive experiences that connect them with what they want, when they want it.
For sellers, the app updates integrate the best of mobile devices with the desktop. They can now save drafts of their listings on their smartphones, where it’s easier to upload pictures, and then complete the process from their PCs, which allows them to write longer item descriptions from a keyboard. The reverse process — starting a listing on a desktop and finishing via mobile — also applies. Category, pricing and shipping guidance, the ability to work on multiple listings, and a new photo module for the iPhone app round out the new feature set.
“With eBay’s app updates, selling has never been simpler,” said Kevin Hurst, eBay’s VP of Mobile Products. “We’ve streamlined the mobile selling experience to give consumers step-by-step suggestions for pricing and shipping, and we’ve loaded the updates with new features that let customers seamlessly switch between mobile and PC – to more quickly and easily upload photos and edit listings.
Buyers, meanwhile, will gain access to an improved auto-complete search feature and a shorter checkout experience. The updated apps will also allow users without associated PayPal accounts to make purchases via the app with a new guest checkout feature. There is also a new single-screen view to review and confirm payments.
The enhancements come at a particularly welcome time for customers, perfectly timed after the holidays when people want to start fresh and sell items they no longer need, and when they can use the proceeds from their sales to fund new eBay finds.