We always recommend that you try to resolve the issue directly with the buyer. If you get no response, however, please visit the customer support area of ebay.com to find out how you can resolve your issue.

Thank you for your interest in eBay Inc. Because of the volume of inquiries we receive, we're not always able to respond personally to each applicant who applies for a position at the company. However, if you applied for a position, and are a good fit for the role (as determined by the hiring manager), you will be contacted by a recruiter. Again, thanks for applying — and good luck!

We do not respond to unsolicited requests for charitable donations. But we give back to the communities we serve in many ways — from cash contributions to employee volunteerism to encouraging greener ways to shop. Our eBay community gives back, too. In 2009 alone, nonprofits received a record $50 million through eBay Giving Works, thanks to the generosity of the community. Visit the Sustainability section for more information.

We're always open to feedback, although we don't accept unsolicited ideas or proposals. Check out the eBay Connect section if you have thoughts on our business or if you've had an experience you want to share with others in our community.