Accessibility Statement for eBay Products
eBay Inc. is committed to building a community enabled by people and supported by technology that’s open to the broadest audience possible. We’re committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
By connecting millions of buyers and sellers, we strive to unleash the entrepreneurial spirit that resides within the community and help people of all abilities realize their full potential.
“eBay Products” includes:
- eBay Android App
- eBay iOS App
Diversity & Inclusion
Our pledge to provide digital accessibility for people with disabilities is one of the ways we demonstrate our commitment to Diversity & Inclusion. Learn more about our D&I programs.
We welcome your feedback on the accessibility of eBay Products. Please let us know if you encounter accessibility barriers while using any eBay Product:
Accessibility of eBay Products relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
Additional technical information, including the recommended browser and screen reader combinations, can be found on the eBay for users with special access needs Help Page.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
While we strive for WCAG 2.0 Level AA conformance on all eBay Products, we follow some Level AAA Success Criteria, for example:
- Providing visually hidden text for ambiguous links and buttons
Additionally, we follow some WCAG 2.1 Success Criteria, for example:
- Providing sufficient contrast for non-text content
- Supporting multiple device orientations
- Ensuring sufficient touch target sizes
Open Source Accessibility Resources
eBay Inc. is a proud contributor to open source accessibility tools and documentation.
Design Patterns for accessible ecommerce web components organized into four categories:
eBay Accessibility Ruleset Runner automates 20% of WCAG 2.0 AA recommendations, saving time on manual testing.
A collection of accessibility testing methods with two goals:
- Ensure consistent accessibility testing across ebay.com
- Make detailed accessibility testing methods available to everyone; not just accessibility experts
This statement was created with help from the W3C Accessibility Statement Generator Tool.