Introduction
eBay Inc. is committed to building a community enabled by people and supported by technology that’s open to the broadest audience possible. We’re committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
By connecting millions of buyers and sellers, we strive to unleash the entrepreneurial spirit that resides within the community and help everyone realize their full potential.
“eBay Products” includes:
- ebay.com
- eBay Android App
- eBay iOS App
Diversity, Inclusion, & Belonging
Our pledge to provide digital accessibility for people with disabilities is one of the ways we demonstrate our commitment to Diversity, Inclusion, & Belonging. Learn more.
Feedback
We welcome your feedback on the accessibility of eBay Products. Please let us know if you encounter accessibility barriers while using any eBay Product:
-
Email: accessibility@ebay.com
Technical Specifications
Accessibility of eBay Products relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Additional technical information, including the recommended browser and screen reader combinations, can be found on the eBay for users with special access needs Help Page.
Conformance Standard
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
We strive for WCAG 2.1 Level AA conformance on all eBay Products.
Because content is constantly in development, some areas may not consistently reflect adherence to this standard.
Open Source Accessibility Resources
eBay Inc. is a proud contributor to open source accessibility tools and documentation.
eBay Include Accessibility Annotations Figma plugin
eBay created the Include Accessibility Annotations Figma plugin to help designers consider accessibility earlier in their projects, and to help with designer-developer collaboration. It is free to use for the Figma community and is published as an open source project on Github.
eBay MIND Patterns
Design Patterns for accessible ecommerce web components organized into four categories:
- Messaging
- Input
- Navigation
- Design
OATMEAL
A collection of accessibility testing methods with two goals:
- Ensure consistent accessibility testing across ebay.com
- Make detailed accessibility testing methods available to everyone; not just accessibility experts