Our Changemakers teams are located across eBay locations in 14 countries and 7 U.S. states. eBay Foundation supports each of them with strategic oversight, materials, and training. Putting trust and empathy into action, Changemakers are making a real difference where eBay employees live and work. Whether it’s taking animal shelter dog walking shifts in Austin, setting up blood donation drives in Prague, preparing hygiene kits and assembling furniture for refugees in Salt Lake City, or spending time with blind children in Vietnam, our teams work hard to make a real difference.

In 2025, more than 2,350 employees volunteered more than 60,000 hours — the equivalent of about 2,500 calendar days — to support their communities through Changemakers. eBayers also donated to more than 6,511 causes in 84 countries, and over $8.4 million was awarded to nonprofit organizations through employee contributions and matching gifts.

Everywhere our employees live and work, GCX4Good is there to support meaningful volunteering and fundraising. Passionate About Planet 2, our Earth Day event, raised $25,000 for such organizations as For Your World and One Tree Planted. Almost 500 GCXers took to their local communities to clean trails, fix scrub, and plant trees. Our Green4Good event, which ran on Giving Tuesday, featured a variety of programming to promote circular and low-waste holiday practices.

In all, GCXGood generated $617K in total impact during 2025, while 65% of the team participated in giving, volunteering, or both — a nearly 40% year-over-year increase from 2024.

We support continuous education with on-demand classes and financial support for professional degrees and certifications, and every new employee has access to LinkedIn Learning’s extensive, personalizable training content. We also value our employees’ mental and physical well-being by providing a suite of resources through Grokker, Thrive Global, and Lyra.

In 2025, we delivered a hands-on, easy-to-follow learning program that teaches employees how to not only use but, more importantly, think about artificial intelligence (AI). By providing access to AI programs as well as technical fluency and behavioral skills, we’re making sure every employee is equipped with the right tools and mindset to adapt and excel in a world where AI is increasingly embedded in everyday work.

Innovation at eBay is a collective journey. Our LearnFest AI Days in Dublin and San Jose, combined with our global tool sessions, reached more than 4,000 attendees. They also sparked a wave of action: More than 10,000 internal AI training completions. To sustain this momentum, we established the AI Academy, a foundational ecosystem of persona-based learning paths and certifications, including our responsible AI coursework, that makes AI fluency measurable and accessible to all.

At eBay, we believe in developing leaders at all levels. Our programs support both new managers and experienced executives who want to sharpen their skills. Senior leaders, for example, have access to personalized coaching and top-tier education programs.

In 2025, we continue to scale our development programs. This year, over 300 people leaders engaged in our leadership and coaching programs, enriching their abilities to navigate change, foster collaboration, drive innovation, and support team development.

Leadership development is a powerful way to transform and strengthen our culture. This year, we focused on empowering 1,300 leaders to champion candid communication. Having candid communications helps foster a culture of transparency and trust, where everyone feels valued and heard. Our focus on honest, straightforward communication yields strong results: manager effectiveness scores continue to steadily increase and engagement scores have increased by at least 4 percentage points in the areas of Decision Making, Collaboration, and Removing Barriers to Execution.

As a global marketplace, we thrive when diverse voices influence how we design, decide, and deliver. Broad perspectives help us anticipate needs, reduce friction, unlock unique inventory, and build trust across communities. We also invest in well-being, capability building, and belonging — recognizing that supporting employees in life’s key moments powers retention and innovation while benefitting the company and our people.

Our Communities of Inclusion (COIs) fuel belonging. These employee-led groups help create connection, build capability, and support allies across the company. We now have 12 global COIs, each of which provide forums for community, learning, and shared action, helping fuel creativity, engagement, and long-term performance. Employees can also access a digital COI hub on eBay’s intranet to stay connected with relevant news, events, and resources.

For customers, we design experiences that reflect global diversity, tailoring listings for customers in more than 150 markets and ensuring safety, accessibility, and responsible AI. By embedding inclusion into how we lead and operate, we foster innovation, strengthen the marketplace, and create lasting value for employees, customers, and shareholders.

eBay’s Internship Program serves as a unique entry point for careers within the company. Since 2020, about 81% of interns offered positions at eBay accept them and transition into full-time roles.

This work continues to be recognized: In 2025, we earned our third Campus Forward Award and received the Visionary Award from RippleMatch.

We maintain leading workplace safety practices across our global enterprise, supporting both office employees and sites with elevated risks through targeted hazard and injury prevention efforts. Our Environment, Health, Safety, and Sustainability (EHS&S) Policy requires all employees to maintain a safe, clean, and hazard-free environment and to complete annual training on workplace safety policies and practices.It also outlines our commitment to responsible environmental sustainability and compliance across all aspects of our operations.