How Can We Help?

Select an option below to make a request or obtain additional information. If you prefer, you can send us correspondence to: eBay, Attn: Legal – Global Privacy Office, 2025 Hamilton Avenue, San Jose, California, 95125 USA

eBay is obligated to verify the identity of anyone to whom we release Personal Information to ensure that Personal Information is released to only authorized parties. In some cases, you may be required to provide a separate Proof of Identity (POI) and Proof of Address (POA) for us to process your request. Any POI or POA your provide in connection will be used solely for the purpose of identity verification related to this the request made. We may retain POI/POA as part of our record keeping for this transaction only, and any Personal Information we store is covered by our normal Security and Privacy data protection policies.

For general customer support inquiries relating to activities such as buying, selling, or payment issues please contact eBay Customer Support.

Tell me about the types of personal data that eBay collects

For more information about what types of personal data eBay collects, see the “What personal data we collect and process” section of our Privacy Notice.

Tell me what eBay does with my personal data

For more information about what eBay does with your personal data, see the “Purposes and legal basis for data processing and categories of recipients” section of our Privacy Notice.

Other Privacy Requests and Information

For other requests and information, please visit our FAQs.

eBay Security Law Enforcement Center

Law Enforcement agencies seeking assistance and records for investigations relating to eBay may contact our Global Asset Protection Team for assistance.

Data Protection Officer Contacts

Learn how to contact the Data Protection Officer in your region.

Verified Rights Owner Program

eBay is committed to assisting third parties in protecting their intellectual property rights. To help protect these rights, eBay has created various programs enabling rights owners to easily report claims of intellectual property infringement.

Employment Related Questions

Employee, Contractor, and Applicant related inquiries may be submitted via the Data Privacy eRequest Tool.