eBay and FedEx Office Streamline Online Consumer Selling

Press Release

eBay Valet Drop-Off Program Expands to More Than 1,600 FedEx Office Locations.

eBay and FedEx Office are making it easier for consumers to sell items online and earn money. Building on the success of the eBay Valet program – a professional service that handles all aspects of the selling process for the customer – eBay and FedEx Office are teaming up to offer the eBay Valet Drop-Off Program available at more than 1,600 FedEx Office stores over the coming months.

eBay and FedEx Office Offer Ease and Flexibility

The eBay Valet Drop-Off Program is designed to make selling items as easy and turnkey as possible. Customers will be able to sell items with eBay Valet in three easy steps. First, customers will be able to bring in items to a FedEx Office location. Next, backed by the FedEx Office® Packing Pledge, a FedEx Office team member will pack and ship the item(s) to an eBay Valet processing center to be listed, sold and shipped to the buyer. Finally, once the item(s) sells, the customer will receive payment via PayPal. Customers will receive updates and notifications throughout the selling process.

“As a pioneer in peer-to-peer selling, eBay understands that ease and flexibility are critical for consumers looking to sell online. That’s why we’re investing in solutions and offerings that streamline every stage of the selling process – from listing, to shipping, to successful sales,” said Laura Chambers, Vice President of Consumer Selling, eBay. “Our relationship with FedEx Office allows us to offer even more choices to consumers looking to get the most money for their items with the least amount of work … and the peace of mind it will arrive safely.”

As one of the world’s largest marketplaces – connecting more than 162 million active buyers to sellers from around the world – eBay offers significant reach for those looking to sell their goods.  Whether it is mailing or dropping off goods through the eBay Valet Drop-Off Program, or listing items directly to the marketplace, eBay offers a wide range of choices to meet the personal needs of sellers.

“FedEx Office continues to look for ideas and solutions that help our customers be efficient and save time and money,” said Jeff Heyman, Vice President, Retail & Supply Chain, FedEx Office. “Working with eBay reaffirms our commitment to innovation and we are excited about the possibilities this program provides consumers looking to make money from selling online.”

The eBay Valet Drop-Off Program accepts items from a number of different product categories. Items that sell best include electronics, antiques and collectibles, high-end clothing and shoes, and small appliances. Through the eBay Valet Drop-Off Program, consumers can even sell bulky items – like golf clubs – alleviating the hassle of packing them up.

FedEx Office & eBay Valet Drop-Off Pilot Program Findings

  • The majority of customers participating in the pilot (Atlanta/Los Angeles) were new to selling on eBay
  • Top selling categories include electronics, high-end clothing and shoes, small appliances, antiques
  • One of the most interesting items sold through the pilot was a unique set of silver dollar coins, which sold for over $2,900

About eBay

eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Founded in 1995 in San Jose, California, eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. In 2015, eBay enabled $82 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.

About FedEx Office

FedEx Office has more than 1,800 stores and locations in the U.S. and Canada, providing convenient access to printing and shipping expertise with reliable service. The company’s network features retail stores, centralized production centers, corporate on-site print centers, and on-site business centers at hotels, convention centers and universities. Services include digital printing, professional finishing, document creation, direct mail, signs and graphics, copying, computer rental, free Wi-Fi and corporate print solutions. In addition, the company offers FedEx Express® and FedEx Ground® shipping, Hold at FedEx Location, and packing services backed by the FedEx® Packing Pledge. For more information, please visit fedex.com/office.