How Can We Help?

Use this form to contact the eBay Privacy Team. If you prefer, you can send us correspondence to: eBay, Attn: Legal – Global Privacy Office, 2025 Hamilton Avenue, San Jose, California, 95125 USA

You may be required to provide a Proof of Identity (POI) and Proof of Address (POA) for us to process your request.

eBay is obligated to verify the identify of anyone to whom we release Personal Information, to ensure that Personal Information is released to only authorized parties. Proof of Identity (POI) and Proof of Address (POA) are used here solely for the purpose of identify verification related to this transaction, i.e., the release of Personal Information. We may retain POI/POA as part of our record keeping for this transaction only, and any Personal Information we store is covered by our normal Security and Privacy data protection policies.

For general customer support inquiries relating to activities such as buying, selling, or payment issues please contact eBay Customer Support. General customer service questions will not be answered if submitted by this form.