How Can We Help?

Use this form to contact the eBay Privacy Team. If you prefer, you can send us correspondence to: eBay, Attn: Legal – Global Privacy Office, 2025 Hamilton Avenue, San Jose, California, 95125 USA

You may be required to provide a Proof of Identity (POI) and Proof of Address (POA) for us to process your request.

eBay is obligated to verify the identify of anyone to whom we release Personal Information, to ensure that Personal Information is released to only authorized parties. Proof of Identity (POI) and Proof of Address (POA) are used here solely for the purpose of identify verification related to this transaction, i.e., the release of Personal Information. We may retain POI/POA as part of our record keeping for this transaction only, and any Personal Information we store is covered by our normal Security and Privacy data protection policies.

For general customer support inquiries relating to activities such as buying, selling, or payment issues please contact eBay Customer Support. General customer service questions will not be answered if submitted by this form.

eBay Security Law Enforcement Center

Law Enforcement agencies seeking assistance and records for investigations relating to eBay may contact our Global Asset Protection Team for assistance. 

Data Protection Officer Contacts

Learn how to contact the Data Protection Officer in your region.

Verified Rights Owner Program

eBay is committed to assisting third parties in protecting their intellectual property rights. To help protect these rights, eBay has created various programs enabling rights owners to easily report claims of intellectual property infringement.

Employment Related Questions

Employee, Contractor, and Applicant related inquiries may be submitted via the Data Privacy eRequest Tool.