No printer? No problem! eBay and Sendle introduce Australian first Printer-Free delivery service

Press Release

Sending your items has never been easier with eBay Printer-Free - Sendle’s new pick-up service available exclusively on eBay Australia

Sunday, 9th May 2021:, Australia’s number one shopping site¹, has strengthened its partnership with Sendle, Australia’s first 100% carbon neutral shipping service, to give sellers the most streamlined and hassle-free way to send parcels nationally.

In an Australian first, individuals, side hustlers and small businesses who sell on eBay can now schedule a parcel pickup from their home or office without having to print a postage label - making selling and sending easier than ever. Available from today, eBay sellers in most metro and regional areas² of Australia can use eBay Printer-Free when sending items domestically at no extra cost.

The process is simple:

  1. Once an item is sold, sellers select the “no printer required” option when scheduling a Sendle parcel pick up. Sendle will collect the item at no extra cost
  2. Sellers then package up the item for sending as they usually would
  3. They will receive a seven-character code to write on their parcel, along with the buyer’s name and address. No need for a printer!
  4. On pick-up, the driver attaches a barcode sticker that matches the code
  5. Both seller and buyer can track the parcel via My eBay once it’s on its way

eBay Australia’s Senior Director, David Ramadge says, “We are thrilled to partner with Sendle to bring eBay Printer-Free to our platform - the most convenient delivery option yet for eBay sellers.

“It’s the first time in Australia this technology has been made available³. We know a quarter (24%) of individual eBay sellers don’t have access to a printer⁴ - and with more people working from home, the service will be a game-changer for people looking for an easy and cost-effective way to sell and send.”

CEO and co-founder of Sendle, James Chin Moody says: “eBay Printer-Free reflects the growing trend of digital-only and removes the complexities many people face when they’re forced to print but don’t have easy access. It also reflects Aussies wanting more sustainable options available when they shop, sell and ship.

“In 2020, there was an increase in the use of Sendle’s fully compostable mailers, saving the planet from almost 800,000 pieces of plastic. Working with eBay Australia on eBay Printer-Free will continue Sendle’s commitment to the environment and finally provide Aussies with the sustainable shipping option they’ve been wanting,” says Moody.

This new sustainable offering is part of eBay Australia’s ongoing commitment to enhancing its marketplace and creating a more streamlined experience for users - from listing to delivery and payment.

“In the past 12 months, eBay Australia has witnessed the rapid acceleration of e-commerce first hand with 12-million unique visitors each month alone. With the growth of online shopping and support for homegrown businesses, there’s never been a better time for Aussies to sell on eBay,” adds Ramadge.

eBay is the only consumer selling platform that offers a fully contactless selling experience via Sendle. Whether decluttering for some extra cash, starting a side hustle or growing a business, sell via Australia’s most convenient way at Find out more about how it works here.

For more information, please contact:

Natasha Moate, Pulse
T: 0435 524 039| E:

Sophie Bishop, Pulse
T: 0406 136 192| E:

About eBay Marketplaces:
We Empower People and Create Economic Opportunity
eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects millions of buyers and sellers in 190 markets around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organisations of all sizes. The marketplace and its localised counterparts, as well as the eBay mobile apps, are among the world’s largest and most vibrant marketplaces for discovering great value and unique selection. For more information, visit

About Sendle:
Sendle is the first 100% carbon-neutral shipping carrier in Australia specifically designed to serve the needs of small eCommerce businesses. Sendle levels the playing field for small businesses by offering affordable flat-rate, carbon-neutral shipping with no hidden fees, subscriptions, or minimums required. We integrate with global eCommerce platforms like eBay to give small business owners and side hustlers complete control over their end-to-end customer experience.

¹ Similarweb, December 2019 - December 2020
² Coverage listed here. Excludes NT, TAS
³ On outbound parcels
⁴ Survey conducted by Focus Vision on behalf of eBay in December 2020