Every day, millions of people worldwide come to eBay. We honor the trust our global community puts in us to maintain a secure platform.
Guided by the eBay Impact team, with oversight from our Board of Directors and members of the Leadership team, we integrate Environmental, Social, and Governance (ESG) matters into the core of our business, and embrace sustainable practices that reinforce our commitment to operating with integrity.
The Board’s Corporate Governance and Nominating Committee provides broad oversight of ESG issues and sustainability reporting. Meanwhile, the Board’s four other standing committees focus on specific ESG-related matters, including incentive-based compensation, ethics and compliance programs, and audit and risk management oversight. Our Chief Sustainability Officer works closely with Investor Relations and chairs both our ESG Disclosure Steering Committee and our Climate and Sustainability Committee.
In 2024, we updated our ESG oversight model to enhance governance for mandatory ESG disclosures. Our newly formed ESG Disclosure Steering Committee oversees our reporting readiness and works to ensure compliance with all global ESG disclosures.
Visit our Investor Relations website for additional corporate governance policies and practices.
This flow chart illustrates our integrated governance structure, using double-headed arrows to depict our two-way information sharing and feedback model.
We continue to monitor evolving regulatory requirements and prepare to meet mandatory ESG disclosures across all of eBay’s relevant jurisdictions. This includes a focus on the EU Corporate Sustainability Reporting Directive (CSRD) and the California Climate Accountability Package.
In 2024, we made significant progress in our readiness activities, including completing our European Sustainability Reporting Standards (ESRS)-aligned double materiality assessment. Together with an external consultant, we collaborated with relevant internal stakeholders to assess the materiality of all ESRS topics. The results of this assessment align well with our current Impact reporting, including our historical materiality assessments. Below are the ESRS sub-topics we identified as material in our exercise, and how they map to our four key areas of impact across our business.
Economic Opportunity
Accessibility of the Platform
Communities’ Economic, Social, and Cultural Rights
Resource Inflows, Including Resource Use
Sustainable Supply Chain and Sourcing
Sustainable Commerce
Climate Change Adaptation
Climate Change Mitigation
Energy
Pollution of Air
Sustainable Supply Chain and Sourcing
Water
Culture and Workforce
Corporate Culture
Equal Treatment and Opportunity for All
Trusted Marketplace
Communities’ Economic, Social, and Cultural Rights
Cybersecurity & Data Privacy
Other Work-Related Rights
Personal Safety of Consumers and/or End-Users
We follow strict internal practices and policies that reflect our strong commitment to our shareholders, community, and employees.
eBay’s Government Relations team advances the causes that matter to our user community. The goal of the team is to advocate on behalf of our customers, small business sellers, and eBay business objectives to governments, regulatory agencies, and policymakers around the world.
AI technology is a cornerstone of our strategy to enhance the future of ecommerce and create magical experiences for our customers. At eBay, we recognize the immense potential of AI — and the responsibility that comes with it.
We safeguard the causes that matter to our community and take our customers’ privacy and security seriously.
The eBay Security Center offers robust tools and resources to help sellers and buyers connect within our trusted marketplace. We also provide comprehensive information security and cybersecurity awareness training to all employees.
We are committed to maintaining the privacy of our users’ information. Our Global Privacy Team maintains a robust program that is in line with international standards and built upon eBay’s Privacy Principles, which provide users with a safe, secure, and trustworthy experience.
Our policies are designed to protect consumers and provide clarity to sellers about what may or may not be sold on our platform and under what conditions.
We all differ in our abilities to interact with our world and consume information. At eBay, we believe in design that includes as many people as possible by default.
We continue to take a leadership role in fighting online wildlife trafficking.
