eBay and Woolworths pilot ‘Parcel Drop-Off’ service

Press Release

eBay and Woolworths today announced a new pilot ‘Parcel Drop-Off’ service, which will be available in five Woolworths supermarkets across Sydney. Local eBay sellers will be able to drop off a sold item at a Woolworths store and have it shipped by CouriersPlease directly to their buyer.

With a fixed delivery price model, the new ‘Parcel Drop-Off’ service will make selling online easier. The service is priced to compete with traditional shipping methods and takes away the hassle of working out postage costs and only being able to post parcels during business hours.

Woolworths Lane Cove, Neutral Bay Village, Northbridge, Double Bay and Balgowlah have been selected to take part in the Parcel Drop-Off pilot.

Steve Brennen, Senior Director Marketing and Retail Innovation at eBay said: “When we launched our Click and Collect partnership with Woolworths one year ago we shook up the industry by allowing smaller sellers and their customers to take advantage of extra convenience and efficiency. Now we’re using our expertise to remove some of the friction involved in selling too. 

“We see this as the natural extension of a partnership that has exceeded expectations to date. The Click and Collect partnership has rolled out nationally eightmonths ahead of schedule with more than 10,000 sellers now taking advantage of the program that has sent an additional 200,000 shoppers into a Woolworths or BIG W store.”

Tom Windeyer, Head of Marketplace at Woolworths said: “To date, over 200,000 customers have picked up their eBay parcels in our stores, giving them a more convenient and easy shopping experience. Parcel Drop-Off is just another way we are able to help our customers with convenient solutions that suit their individual lifestyles.”

Mark McGinley, CEO of CouriersPlease said: “We are committed to providing customers with convenient access to their parcels, and promise them a seamless end to end solution. We are excited to be part of this pilot as it marks another milestone in our efforts to build an ecosystem that will help CouriersPlease offer Australian consumers even more delivery choices.”

Full details are available


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Megan English – eBay Communication Manager
0418447040 /

Woolworths Media Relations
02 8885 1033 /