5 Minutes with... Danny Chang

By: Richard Brewer-Hay

I’ve had a few meetings with Danny Chang of eBay Motors over the past few months about using social media tools to communicate with our audiences – whether it be customers, investors, analysts or media. We always get excited talking about the possible uses of tools like Twitter for projects being worked on here at the company. I plan on highlighting some of the projects he and his team are working on and also intend to integrate some guest posts from them in the near future so I thought it would make sense to sit down and spend “5 Minutes with… Danny Chang.” Enjoy…

Danny Chang, Senior Manager, Buyer Experience, eBay Motors

Full Name: Danny H. Chang
Nickname: Danny “I used to be a model” Chang
Official Title: Senior Manager, Buyer Experience
What You Really Do: Organize the office March Madness pool; try to get this company to test new things and use social media channels; understand buyers on our site and how to get them to buy more, more often; understand what the buyer pain points are and fix them; figure out how to make eBay Motors the biggest name in the automotive space, ever!
Your First Day at eBay: 1/2/2007
Education/Schooling: MBA in Marketing and BA in History from UCLA. Go Bruins!
Interests: New techonologies, languages, history, Bossa Nova music, drawing cars, Chinese calligraphy, traveling, college basketball and football, cars, motorcycles, high speed rail, public transit. Yes, public transit. I love metros and trains. I once went to SFO just to ride the people mover.
Favorite Quote: “There are two kinds of people I can’t stand in this world. People who are intolerant of other people’s cultures, and the Dutch.”
Most memorable eBay experience : Launching the eBay Motors Facebook app, Bling My Ride, in 2008. It was a side project that I was able to get Rob Chesney, the Motors VP, to approve and push through under the radar. It’s the most successful Facebook app released by eBay to date. That and our Motors team paintball event last year where I shot up the Parts & Accessories team.
Most recent eBay purchase/sale: The most recent was La Mer moisturizing cream. It was for my wife. Seriously.
Favorite Albums: 13 Songs, Fugazi; The Sound of Music soundtrack
Favorite Movies: Airplane!, The Fifth Element, The Princess Bride, Old School, Dodgeball, Almodovar movies, Chinese movies
What You Wanted to Be Growing Up: Comic book artist slash car designer

Fill in the blanks:
I should have _performed random acts of kindness______ yesterday.
I wish that I could _trade my Dell laptop in for a MacBook_________.
The first thing I do when I get to work is _wish my laptop were a MacBook_______.

You can follow Danny Chang and the eBay Motors team on Twitter @ebaymotors.

Cheers,
RBH