- eBay launches Easy and Free Returns on eligible vehicle parts and accessories, helping buyers shop with greater confidence
- New programme applies to eligible purchases over £10, working alongside eBay Assured Fit
- Eligible parts and accessories can be returned within 30 days of delivery at no additional cost to the buyer
- Buyers can access free return labels plus scheduled pick-ups or easy drop-offs to fit any schedule
eBay, the number one online marketplace for vehicle parts and accessories in the UK, has launched Easy and Free Returns to give customers greater confidence when buying eligible new parts online.
Designed to support vehicle repairs, maintenance and upgrades, the new programme applies to eligible new parts and accessories purchases priced over £10*. Orders will be able to be refunded at no additional cost to the buyer as long as they are returned within 30 days after delivery.
With free return labels, scheduled pick-ups and convenient drop-off options, Easy and Free Returns gives customers more confidence and flexibility when shopping for eligible parts and accessories. Easy and Free Returns is now live on eBay, with full rollout to all eligible listings expected to be complete by July.
Abir Tewari, UK Director of Commercial Operations, at eBay UK Ltd, said: "Buyer confidence is critical when shopping for vehicle parts and accessories online. Easy and Free Returns helps remove barriers to purchase, giving customers greater reassurance while complementing tools such as My Garage and eBay Assured Fit that help buyers find the right part first time."
Easy and Free Returns supplements eBay Assured Fit, which provides additional protection for eligible fitment-related purchases. Together with My Garage, these tools help customers buy the right vehicle parts and accessories with greater confidence.
Notes to Editors
*Easy & Free Returns applies to eligible new vehicle parts and accessories purchases of more than £10 in the UK. Orders must be placed and sent in the UK. Most eligible parts and accessories can be returned for at least 30 days after delivery at no additional cost.
For more information and terms and conditions, please visit the website here.
Press Contacts
ebay@performancecomms.com
About eBay
About eBay eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects people and builds communities to create economic opportunity for all. Our technology empowers millions of buyers and sellers in more than 190 markets around the world, providing everyone the opportunity to grow and thrive.
Founded in 1995 in San Jose, California, eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. In 2025, eBay enabled nearly $80 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit
www.ebayinc.com.