eBay’s Management of Payments comes to Australia

Press Release

Later this year, Australia will be the fourth country for which eBay will manage payments

Tuesday April 21 2020: As eBay continues to enhance its marketplace and create a more streamlined experience for buyers and sellers, the company is expanding its management of payments to Australia later this year. It’s the fourth country globally to offer eBay’s new payments experience after the US, Germany and the UK.

This means buyers in Australia will be offered a variety of payment options including credit card and PayPal. Apple Pay will be available as a payment option on iPhone and iPad. Google Pay will also be available on the eBay site as well as on the eBay Android App. It follows on from earlier this month when eBay Australia enabled Afterpay as a payment option, giving buyers access to the customer-centric budgeting tool.

For the 40,000 Australian small and medium-sized businesses who sell on eBay, the move to managed payments means they’ll have everything in one place along with fast, direct pay-outs, reduced costs and offering buyers new ways to pay.

eBay Australia’s Managing Director, Tim MacKinnon says, “As Australia’s number one online shopping destination, we are thrilled to be elevating how buyers and sellers transact on eBay by allowing them more choice and a seamless payments experience.

“For our 11-million unique monthly visitors, this means more choice in how they pay at a time when consumers are increasingly coming to eBay to buy the things they need and offering greater payment flexibility when purchasing online.

“Now more than ever, running a small business is tough and we are pleased to reduce the costs for the majority of sellers and make it easier for as many sellers as possible as we manage payments. We will be supporting our SMBs to ensure a smooth transition.”

VP of Global Payments Alyssa Cutright comments, “By managing payments on our platform, we are enhancing the eBay experience by breaking down barriers and removing complexities for our buyers and sellers. We’re excited to roll out the new experience globally this year with Australia.”

eBay started managing payments on its platform in the US with a select group of sellers in September 2018 and expanded the experience to Germany in September 2019. In addition to Australia, the company announced it intends to expand its management of payments to the UK and Canada later this year. The rollout has been paced by the terms of the Operating Agreement with PayPal, which expires in July.

The company has made tremendous progress with its new payments experience, having processed more than $US2-billion in GMV for over 25,000 sellers and saving sellers almost $US10-million as of the end of Q4 2019. Later this year, eBay will continue its global expansion and expects to have transitioned a majority of the sellers on its marketplace into the new payments experience in 2021.


For more information, please contact:

Natasha Moate, Pulse
T: 0435 524 039| E:

About eBay Marketplaces:

eBay is one of the world’s largest online marketplaces, connecting people with the things they need and love virtually anytime, anywhere. eBay has more than 1.4 billion live individual and merchant listings at any given time. With mobile apps available in 190 countries, eBay delivers a personalised shopping experience and seamless access to inventory from down the street and around the world. Tailored shopping experiences customise buying and selling; and eBay provides variety and choice for sellers by enabling them to offer goods through online, mobile and local channels to consumers around the world. For more information, visit