eBay UK names Murray Lambell as new General Manager

Press Release

  • Lambell promoted to eBay UK GM after running eBay UK Trading team since 2017
  • Takes over from Rob Hattrell, who is promoted to run eBay Europe
  • Management changes take place five months after arrival of new global CEO Jamie Iannone, and after strong growth in 2020 for eBay UK

Thursday 3rd September 2020, London – eBay announces today that Murray Lambell will lead the UK business as General Manager (GM), having been promoted from Vice President of UK Trading, where he was responsible for all of eBay UK’s Business to Consumer and Sales & Operations activities. 

Lambell replaces Rob Hattrell as UK GM, who will have regional oversight of all eBay Europe operations (including in the UK, Germany, France, Italy and Spain). Prior to the Trading role Lambell held senior positions in Business Strategy and Loyalty & Retention for eBay Europe based in Switzerland, and he came to eBay in 2008, having spent 13 years at British Airways.

Lambell takes over at a pivotal time for eBay, as platform usage has surged during the global pandemic. Millions of new buyers are either increasing their usage of ebay, returning to the site, or trying it for the first time, while at the same time thousands of new small and medium sized businesses are joining eBay to be able to continue trading despite lockdown measures[1].

Murray Lambell, General Manager of eBay UK, said: “I am delighted to be taking over the reins at eBay UK, which is an incredibly exciting business in normal times, and is proving to be an even more significant business in this developing ‘new normal’. I am grateful to have worked so closely with Rob over the years, and while together we have built some great momentum and delivered real change for our buyers and sellers alike, I know that we have much more to do. I am hugely energised by the opportunities and challenges that inevitably lie ahead, and look forward to steering eBay UK through an exciting period of change and growth.”

Rob Hattrell, Head of eBay Europe, added: “It is abundantly clear to me that Murray is the natural successor to lead the eBay UK business. Not just because he has the experience, credentials, authority and drive to do so. But also because he has a proven passion for our customers, users, colleagues and industry. I am thrilled to be able to continue working alongside him and the wider UK team as I move on to my new European role, and look forward to delivering on the responsibility we have to our millions of buyers and sellers on eBay across our markets.”

The UK and European management changes are effective immediately, and take place five months after the arrival of eBay Inc’s new global CEO, Jamie Iannone, who is focused on delivering a ‘tech-led reimagination’ of eBay[2], to drive the company forward as it celebrates its 25th anniversary[3].



Notes to editors 



About eBay

eBay was the first online marketplace. Today, it’s a household name. A regular feature in lists of best loved brands, it connects millions of buyers and sellers, helping customers to find the item they’re looking for from its 1.3 billion listings. With 182 million buyers in 190 markets, trade is fast. The UK website sells a car part every second, and last year the online marketplace saw must-have items like LEGO Harry Potter flying off the virtual shelves every ten seconds.

 This incredible interest directly benefits the small businesses who trade on eBay, giving them access to an audience once unthinkable for a small shop on the high street. Throughout its history, eBay has helped many thousands of small businesses to succeed. Small British firms regularly rank in the top five grossing sellers on’s biggest trading days like Black Friday, and over one thousand British sellers who started with a shop on eBay are now running million pound businesses, providing jobs to people in their communities.

 By partnering with sellers in this way, has helped hundreds of thousands of British entrepreneurs over its 24-year history. As a hub of retail in the UK, the marketplace also continues to welcome top brands to the site – including Currys, Halfords, GoPro, Canon and more.

 eBay also makes it easy for customers to give to charitable organisations. Using eBay for Charity, sellers can donate a portion of their sales and buyers can shop while supporting their favourite causes – adding to the funds that has raised for UK charities to date.                                                                                                                                                               

eBay has 182 million active buyers around the world. In the UK, eBay serves 27m Brits a month.


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