eBay Inc. Wins TBM Operational Excellence Award

eBay Inc. Staff


eBay Inc. won the Operational Excellence Award at last night’s inaugural Technology Business Management (TBM) Council Awards, which brought together hundreds of Fortune 1000 CIOs, CTOs and CFOs at Seattle’s Museum of Flight to network and learn insights about effectively managing the business of IT.

Dean Nelson, eBay’s Vice President of Global Foundation Services, accepted on behalf of the company. (Nelson also accepted a chair position to lead the TBM Council High-Tech Vertical at the concurrent TBM summit.) The award, as described by partner Apptio, recognizes organizations that employ “internal and external IT transparency to improve the cost-effectiveness of the services IT delivers to the wider organization.” 

eBay, they said, was ultimately declared the winner because of the company’s Digital Service Efficiency (DSE) methodology. DSE provides a straightforward approach to measuring the overall performance of a technical infrastructure across four key business priorities: performance, cost, environmental impact and revenue. Essentially, with DSE, it has allowed eBay to better understand how many kilowatt hours are consumed per each of the URL requests.

eBay Inc. is committed to producing cleaner, greener commerce. Earlier this fall, the company unveiled a new data center in Salt Lake City — the first in the world to use Bloom Energy Servers as the primary, on-site power source.

Listen to Nelson and members of his team describe TBM and the current ecosystem of technology in this video.